HigherShoes Packaging & Shipping
The packaging varies based on the number and size of items ordered. We typically ship items in Highershoes original box. Each individual shoe is wrapped in a shoe bag for extra protection.Each pair of the shoes is packed in one shoe boxes to guarantee that the shoes will arrive in good condition.
To determine the estimated shipping cost to ship any item to your desired address, you may select any item and the estimated shipping cost will be displayed in your cart. The shipping rates are displayed on your shopping cart page, with a map showing your location and the option to select a different location. You are NOT obligated to make the purchase or provide a payment method if you do not choose to proceed to checkout.
Actual Shipping Fee
The actual shipping fee will be displayed at checkout once your actual destination address in inserted on the shipping page.
By default, Highershoes Shoes ships orders by DHL. For expedited shipping, Express Mail is also available.
Highershoes Shoes processes online orders 7 days a week with some exceptions such as holidays. We typical process and package online orders placed before 5:00 pm EST on the same day an order is placed. Online orders placed after 5:00 PM EST are processed the following business day. Orders with a large number of items or the custom orders may take 2 or more additional days to process. While we process orders 7 days a week, DHL picks up shipments from our warehouse Monday through Saturday, with some exceptions including holidays.
Highershoes Shoes does not assume any responsible for any delays with shipping an order or the manner it was delivered after it is transferred to the possession of DHL or any other carrier.
Shipping Methods and Delivery Times
|Type of Service||Rate||Shipping Time|
|DHL||free shipping||3-7 days|
|FedEx||free shipping||4-8 days|
|EMS||free shipping||6-15 days|
We usually ship the package for you via DHL. If you prefer other shipping service, please contact us to help you to change the shipping ways.
Please note that DHL delivery need you to provide detailed and correct address and real phone number.
If you address is remote areas where is out of the DHL service, we need to charge extra $30 for the shipping fee.
1.We usually print per pair of shoes value $10-$20 in the invoice, saying those shoes are samples for you to lower the duties cost.
2.Higershoes.com is not responsible for other delays of courier services which are beyond its control. If your package does not arrive you within the time frame specified above, please contact us with your order number via email: firstname.lastname@example.org
TRACKING YOUR SHIPMENT
An email with the tracking number will be sent to you once your order is processed.